Repeat Infringer Policy

INTRODUCTION
JurisNote LLC ("JurisNote," "we," "us," "our") hosts study material created and uploaded by users of the JurisNote website, application, and related services (the "Service"). This Repeat Infringer Policy states, in advance and in specific terms, what happens to an account that accumulates copyright takedowns.

We publish exact thresholds rather than a vague reservation of rights because we think users are entitled to know where the line is, and because the law expects us to have and to actually apply a policy of this kind.

This policy works together with:

• DMCA Policy at /legal/dmca — how a takedown notice and counter-notice are submitted and processed.
• Copyright Policy at /legal/copyright — who owns what, the license you grant us, and detailed guidance on what you may and may not upload.
• Terms of Service at /terms — the overall agreement, including suspension and termination rights.
• Acceptable Use Policy at /acceptable-use — the broader conduct rules.

Defined terms used in the Terms of Service, including "Content" and "Subscription Plan," carry the same meaning here.

WHY THIS POLICY EXISTS — DMCA § 512(i)
Section 512 of the Digital Millennium Copyright Act creates a "safe harbor" that protects an online service from monetary liability for copyright infringement committed by its users, provided the service meets certain conditions. One of those conditions, set out in 17 U.S.C. § 512(i)(1)(A), is that the service must have "adopted and reasonably implemented" a policy providing for termination "in appropriate circumstances" of the accounts of subscribers who are repeat infringers, and must inform its users of that policy.

Three things follow, and they matter to you as well as to us:

• "Adopted" is not enough. Courts have repeatedly held that a service loses the safe harbor when it has a written policy but does not actually enforce it, does not track notices, or makes it impractical for rightsholders to submit notices. This policy is therefore implemented in the product, not just written down. Takedown counts are recorded automatically on a per-user compliance record, and the suspension consequence is enforced by the Service itself.
• "Informed of" means published. That is what this document is. Every user is on notice of the thresholds in Section 5 from the moment they use the Service.
• The safe harbor protects the platform, which in turn protects users' ability to keep using it. If JurisNote lost § 512 protection, the rational response would be far more aggressive pre-publication filtering and a much smaller Library. Enforcing this policy is what makes open publishing possible.

Nothing in this policy limits any other right we have to suspend or terminate an account under the Terms of Service, and nothing in it creates a right for any third party to demand a particular enforcement outcome.

WHAT COUNTS AS A "VALID TAKEDOWN"
The thresholds in Section 5 are driven by a count of "valid takedowns" recorded against your account. A valid takedown is counted when all of the following are true:

• We received a DMCA notice that substantially complies with 17 U.S.C. § 512(c)(3) — it identifies the copyrighted work, identifies the specific material claimed to infringe, provides the complainant's contact information, states a good-faith belief that the use is unauthorized, states under penalty of perjury that the notice is accurate and the complainant is the owner or authorized to act for the owner, and is signed;
• the material identified was Content uploaded or published by your account;
• we removed or disabled access to that material in response to the notice; and
• the removal became final — meaning you did not file a counter-notice, or you filed one and the material was not restored.

One notice concerning one instance of infringement counts as one takedown. Where a single notice identifies multiple items from a single course, deck, or upload session that share the same source work, we ordinarily record it as a single takedown. A rightsholder cannot manufacture a termination by splitting one complaint into many notices; conversely, we may record separate takedowns where a single notice identifies genuinely distinct works infringed on separate occasions.

3.1 What does NOT count

The following are never recorded as valid takedowns:

• A notice we reject as facially deficient — for example, one missing the sworn statement, the signature, or a specific identification of the material.
• A notice the complainant withdraws or retracts, at any point.
• A notice we determine to be abusive, retaliatory, or materially misrepresenting infringement under 17 U.S.C. § 512(f).
• A notice resolved in your favor by counter-notice, where the material was restored. See Section 6.
• A notice concerning material you did not upload — including a fork or copy another user made of your item, which is recorded against that user, not against you.
• A duplicate notice about material already removed under an earlier notice.
• A community report submitted through the in-product report control. Reports are triaged separately, are tracked on your compliance record as reports rather than takedowns, and do not advance you along the ladder in Section 5 on their own.
• Content we removed at our own discretion for risk or policy reasons, without a takedown notice — for example, material we judged too close to the line under the Copyright Policy. A discretionary removal is not an adjudication that you infringed.
• A good-faith dispute that remains unresolved. While a notice is genuinely contested and under review, it is held in a pending state and is not counted.

3.2 Aggravating conduct

Some conduct is serious enough that we may terminate an account immediately, without regard to the count. This includes bulk uploading a commercial publisher's or bar-prep provider's catalog, uploading material stripped of watermarks or access controls, repeatedly re-uploading material previously removed under a valid notice, creating new accounts to evade an existing suspension or termination, filing false counter-notices, or falsely completing the publication certification described in the Copyright Policy.

HOW THE COUNT IS RECORDED
The Service maintains a compliance record for each user. That record tracks, at a minimum:

• the number of valid takedowns recorded against the account;
• the number of community reports received about the account's Content;
• whether public-sharing privileges are currently suspended, and since when; and
• whether the account has been flagged for termination review.

The compliance record is updated when a takedown becomes final, when a counter-notice resolves in your favor, or when an administrator corrects an entry on appeal. Every administrator action affecting the record is written to an append-only, hash-chained moderation audit log, so the enforcement history cannot be silently altered after the fact — including by us.

Valid takedowns are counted for the life of the account. We do not operate an automatic expiry or "rolling window," but the age of a takedown and your subsequent conduct are considered on appeal under Section 8.

You may request a summary of your own compliance record by contacting support@jurisnote.net.

THE THRESHOLDS
These are the codified thresholds. They are enforced in the product.

5.1 One valid takedown — WARNING

On your first valid takedown:

• the identified material is removed or access to it is disabled;
• your compliance record is updated to a count of one;
• we send you a written warning by email and in-app notice identifying the material removed, the work claimed, the date, and the fact that this is your first recorded takedown;
• the warning states these thresholds and explains the counter-notice option; and
• your account otherwise continues to function normally. You can still study, create, and publish.

5.2 Two valid takedowns — TEMPORARY SUSPENSION OF PUBLIC SHARING

On your second valid takedown:

• the identified material is removed;
• your compliance record is updated to a count of two and public-sharing privileges are suspended;
• we notify you by email and in-app notice, stating that sharing is suspended, why, when it began, and what the next threshold is; and
• we may unpublish some or all of your existing Published Content while the suspension is in effect.

What suspension means in practice, and it is enforced server-side rather than by hiding a button:

• The publish endpoint refuses requests from a suspended account. Completing the publication certification does not override the suspension; the request is rejected regardless.
• You cannot make Content public through the Library, and you cannot newly make Content available to other users.
• You retain full access to your own account. You can study, create, edit, use AI features, export what the Service supports exporting, and keep your Content. This is a restriction on distribution, not a lockout.

Suspension is temporary. Its duration and the conditions for lifting it are set when it is imposed and communicated to you in the notice. You may seek reinstatement of sharing privileges under Section 8.

5.3 Three or more valid takedowns — PERMANENT TERMINATION

On your third valid takedown, and on any takedown after that:

• the identified material is removed;
• your compliance record is updated and the account is flagged for termination;
• an administrator reviews the record before termination takes effect, so that miscounts, duplicate notices, and pending counter-notices can be caught first;
• we notify you by email of the decision, the takedowns relied on, the effective date, and the appeal path; and
• the account is terminated permanently and sign-in is disabled, with active sessions invalidated.

"In appropriate circumstances" under § 512(i) means we exercise judgment at this step rather than terminating mechanically. The review can result in termination, in continued suspension with a final warning, or in correction of the record. It will not result in a fourth chance for an account whose takedowns are recent, undisputed, and substantively similar.

EFFECT OF A COUNTER-NOTICE
Counter-notification is a real remedy, not a formality, and it is supported in the product. The procedure and required contents are set out in the DMCA Policy at /legal/dmca.

• Filing a counter-notice places the underlying takedown in a pending state. While it is pending, it does not count toward the thresholds in Section 5, and we will not advance you to the next tier on the strength of it.
• If the counter-notice succeeds — meaning we restore the material after the statutory waiting period because the complainant did not notify us that they have filed a court action seeking to restrain your use of it — the takedown is not recorded as valid, and any count already recorded for it is reversed. Restoration ordinarily occurs not less than 10 and not more than 14 business days after we forward your counter-notice to the complainant, as provided by 17 U.S.C. § 512(g)(2)(C).
• If the reversal drops you below a threshold, the consequence is undone. A suspension imposed at count two is lifted if the count returns to one; a termination is reversed and the account restored if the count returns below three. We will notify you when this happens.
• If the counter-notice fails — you withdraw it, or the complainant files suit and the material stays down — the takedown is recorded as valid as of that date, and the corresponding consequence applies.
• A counter-notice is filed under penalty of perjury. Filing one you know to be false is itself a violation of this policy and of the Terms of Service, and can expose you to liability under § 512(f) as well as to immediate termination.
• Consent to federal jurisdiction is a required element of a counter-notice. Do not file one lightly. If you are unsure whether your use was lawful, get advice from a qualified attorney first. We cannot advise you.

NOTIFICATION TO YOU
We notify you at every stage. Notices go to the email address on your account and appear as an in-app notification.

• Removal — we tell you what was removed, what work was claimed, the date of the notice, and how to counter-notify.
• Warning (count one) — as described in Section 5.1.
• Suspension (count two) — as described in Section 5.2, including the duration and the conditions for reinstatement.
• Termination review (count three) — we tell you the account is under termination review and give you an opportunity to respond before the decision takes effect, except where immediate termination is warranted under Section 3.2.
• Termination — we tell you the decision, the takedowns relied on, the effective date, the appeal path, and the timeline in Section 9 for your Content and any Subscription Plan.
• Reversal — if a counter-notice or an appeal changes your count, we tell you and we tell you what consequence has been undone.

It is your responsibility to keep a working email address on your account. Delivery failure to a stale address does not invalidate an enforcement step, and we will proceed on the record as it stands.

APPEAL AND REINSTATEMENT
You have two distinct paths, and they do different things.

8.1 Counter-notice — the copyright path

If you believe the material was removed by mistake or by misidentification and you want it restored, file a counter-notice under the DMCA Policy at /legal/dmca. This is the only mechanism that can compel restoration of the removed material, and it is what reverses the count under Section 6.

8.2 Appeal to us — the account path

If you believe our record or our enforcement is wrong for a reason other than the merits of the copyright claim, write to info@jurisnote.net with the subject line "Repeat Infringer Appeal," within 30 days of the action. Use this path if:

• the count is wrong — duplicate notices were counted twice, a withdrawn notice was counted, or a pending counter-notice was counted;
• the Content was not yours — for example, it was a fork made by another user;
• the notice was withdrawn or resolved and the record was not updated; or
• you have material context we did not have.

Include your account email, the actions you are contesting, the material at issue, and your explanation. We aim to respond within 14 days. An administrator not involved in the original decision reviews the appeal where staffing allows. Filing an appeal does not automatically pause enforcement, though we may pause it while we review.

8.3 Reinstatement after suspension

A suspension of public sharing is lifted when its stated term ends, when a counter-notice or appeal reverses the count below two, or when we grant reinstatement on request. In deciding a reinstatement request we consider whether the infringing material and any similar material has been removed from your account, whether you understand the rules in the Copyright Policy at /legal/copyright, the time elapsed, and your conduct since.

8.4 Reinstatement after termination

Termination is permanent by default. We will reverse it where the record was wrong — a miscount, a reversed takedown, an account mix-up. We do not ordinarily reverse a correct termination as a matter of grace. Creating a new account to circumvent a termination is itself a violation and any such account will be terminated.

WHAT TERMINATION MEANS
If your account is terminated under this policy:

• Access ends. Sign-in is disabled, active sessions are invalidated, and you lose access to the Service and to all Content in the account.
• Published Content is removed from the Library and from your creator profile.
• Copies and forks that other users made while your Content was published are not recalled. They exist independently in those users' accounts and remain there. This is true whenever Content is unpublished, not only on termination — see the Copyright Policy at /legal/copyright.
• Your Content is deleted on the ordinary schedule. Deleted Content sits in trash and is permanently deleted after 30 days. Where we are required to preserve specific material as evidence in connection with a claim or legal process, we will preserve that material and not delete it on that schedule.
• Export before you lose access. Self-serve export currently covers decks, cards, and study sessions only — it is not a complete account export. If you want a copy of your material, request it before termination takes effect or immediately after, through support@jurisnote.net. We will make reasonable efforts to accommodate a request made within the 30-day window, but we are not obliged to restore access to do so.
• Subscription Plans are cancelled and do not auto-renew. Refunds for a terminated account are governed by the Refund & Cancellation Policy at /refund. Termination for repeated infringement is a termination for cause, and we do not ordinarily refund the unused portion of a term ended for cause. Chargebacks initiated after a for-cause termination will be contested.
• Institutional accounts. If your account is provisioned by a law school, we will notify the institution's administrator, who may have their own obligations and their own process. Seat allocation and any institutional refund are handled with the institution, not with you.
• Consumer privacy rights survive. Termination does not extinguish your rights to access or deletion under applicable law. Requests are handled through our DSAR workflow described in the Privacy Policy at /privacy.

RECORD RETENTION
We retain enforcement records because § 512(i) requires us to be able to show that this policy is reasonably implemented, and because we may need to establish what we did and when.

We retain, after an account is terminated or a suspension is imposed:

• DMCA notices and counter-notices received, and our correspondence about them;
• the compliance record — takedown count, report count, suspension status, and termination status — including the dates of each change;
• the append-only, hash-chained moderation audit log of administrator actions; and
• the publication certification records described in the Copyright Policy, which include the certification text version, the timestamp, the IP address, and the user agent.

These records are retained in identifiable form for as long as reasonably necessary to demonstrate compliance and to defend against claims, and in any event no less than the applicable statute of limitations for copyright claims. Retaining them may require us to keep limited identifying information about a terminated account — such as the account email and the notice correspondence — even after other personal data is deleted or pseudonymized. Where we can meet the compliance purpose with pseudonymized records, we do. Note that pseudonymization is not irreversible anonymization.

【COUNSEL DECISION: Confirm the retention period for DMCA notices, counter-notices, compliance records, and the moderation audit log after account termination. The civil copyright limitations period is three years under 17 U.S.C. § 507(b), which suggests a minimum of three years from the last enforcement action, but counsel should set an explicit number so that the retention schedule, the Privacy Policy, and any institutional retention overrides state the same figure. Counsel should also confirm the lawful basis for retaining identifiable data about a terminated account against GDPR/CCPA erasure requests.】

RELATIONSHIP TO OTHER ENFORCEMENT
This policy governs copyright takedowns specifically. It is not the only basis on which an account can be restricted or closed. We may separately suspend or terminate accounts for violations of the Terms of Service at /terms, the Acceptable Use Policy at /acceptable-use, or the Academic Integrity Policy at /legal/academic-integrity — including harassment, security abuse, exam misconduct, or fraud — and those actions follow their own processes and do not depend on the counts in this policy. Conduct can violate more than one policy at once.

CHANGES TO THIS POLICY
We may update this Repeat Infringer Policy. When we do, we will revise the "Last Updated" date above and keep prior versions identifiable by their effective date. If a change is material — in particular any change to the thresholds in Section 5, to what counts as a valid takedown under Section 3, or to the appeal path in Section 8 — we will notify you by email or in-app notice before it takes effect, and we may require you to re-accept before continuing to publish. Continued use of the Service after the effective date constitutes acceptance. Changes are not retroactive: takedowns already recorded are evaluated under the version of this policy in effect when they were recorded.

CONTACT
Copyright and DMCA matters, takedown notices, counter-notices, and repeat-infringer appeals:
info@jurisnote.net

General support and account questions:
support@jurisnote.net

To submit a DMCA notice, use the form at /legal/dmca-notice. No account is required.

JurisNote LLC
Macon, Georgia, United States

This Repeat Infringer Policy is governed by the laws of the State of Georgia, and any dispute arising under it will be brought exclusively in the state or federal courts located in Bibb County, Georgia, as provided in our Terms of Service at /terms. Nothing in this policy waives any right, remedy, or defense available to JurisNote under 17 U.S.C. § 512 or otherwise.